You might have heard us talk about “Family Coaches” or maybe you haven’t. And when you hear the term “Family Coach” you might just be confused. Have no fear, this blog is here.
Family Coaches = awesome. Family Coaches are what make Safe Families a movement, and they make it possible for us to continually be serving new families and not put a cap on how many families our network can serve.
Family Coaches have three main goals:
1. Make sure the children are safe
2. Make sure Host Homes have the support they need
3. Make sure biological parents have the resources and support they need to move forward
So, what does this look like? What does the Family Coach role entail exactly? Instead of us explaining it, we brought in one of our star Family Coaches, Zac Murphy. Zac has been working with Safe Families in DC for about a year and he’d like to tell you a little about his role as a Family Coach and what he’s learned:
First off, what is a Family Coach?
“When a Host Homes cares for a child, they need support and help coordinating with the child’s parents. That’s where I come in. I visit the Host Home and children on a regular basis, ensure everyone is safe, and make sure the hosts have things like babysitters, clothing, bedding, etc. We talk about how they’re feeling and I update them on the children’s parent’s progress. I also work with biological parents to ensure they are moving forward and have access to needed resources.
Family Coaches keep track of all the moving pieces for a particular placement. Whether it’s someone to talk to or a tangible resource- communication is key and I make sure that’s happening. I report directly to Safe Families staff and can come to them with any questions or concerns.”
Why did you want to be a Family Coach?
Do you need a background in Social Work or Case Management to be a Family Coach?
“I’m a paramedic, so I’m used to working one-on-one with people in what can sometimes be stressful situations. That being said, I have no background social work or case management. The most important thing is that I like working with people, I’m organized, encouraging, and can rally people together. Many people with backgrounds in social service gravitate towards this role, but it’s certainly not a requirement. Family Coaches attend a training to prepare them for the role and they are supported by staff.”
How much time does each case take?
“I usually spend 1-3 hours a week working on stuff for Safe Families. I check in with my Host Home weekly, whether that be in-person or on the phone, and talk with the biological parent at least bi-weekly. Depending on the week, I may also spend time coordinating tasks such as arranging babysitters or transportation, finding resources, or attending a meeting with mom. I only work on one placement at a time, though.”
What tools and supports are provided to Family Coaches?
“I talk with Safe Families staff a lot. If I ever have a question or concern all I have to do is call or email and I get a response shortly after. I also have access to a huge database where I can look up resources all across the city. Before I started Coaching, I went through a day long training that prepared me for the role and gave me lots of resources to look back on.”
Who do Family Coaches have the most interaction with?
“As a Family Coach I get to interact with just about everyone. I talk with my Host Home weekly to make sure they have everything they need and I also get to interact with the children during my in-person visits. I talk with the placing parents bi-weekly during my check ins and sometime I interact with Resource Friends, if a family needs something. In addition, I speak with Family Friends to make sure they’re doing well. I also have more interaction with Safe Families staff then the other volunteers on my team.”
What does a typical week look like for you?
What’s the difference between a Family Coach and a Family Friend?
“Family Friends focus on being friends with the biological parent- they are really there just for the parents. They talk with them at least once a week and give parents a place to vent, ask questions, and talk through situations. Family Coaches also talk with parents, but it’s in a little bit more of a formal role since I coordinate the whole placement. While Family Coaches work with everyone involved with a placement, Family Friends primarily focus on the biological parent.”
How has being a Family Coach impacted you and your relationship with God?
“My time as a Family Coach has been very rewarding. I love how I get to see the families we serve progress forward over time and embrace community. It’s also great to witness the Host Homes living out biblical hospitality and loving on people in their neighborhoods. God has been teaching me to put my assumptions aside and instead see people through His eyes, which has deepened my relationship with Him.”
Interested in being a Family Coach? Email us at firstname.lastname@example.org today!